SignNow: e-Signature app user reviews, decoded

High confidence · Latest 120 of 912 total reviews analyzed

Excited

The recent review mood reads excited. Users appreciate the intuitive document signing workflow saves significant time for professionals managing business contracts on the go and the mobile interface provides a more efficient experience for quick signatures than traditional desktop-based alternatives, but report aggressive subscription prompts and perceived deceptive free-trial billing practices frustrate users expecting a free service.

Rating: 4.5

Reviews: 912

Confidence: high

The latest update failed to resolve persistent reports of billing friction and technical instability, leading to a surge in negative reviews regarding the removal of free-tier access.

How did the latest release land?

Overall
4.5/ 5
(17.4K)
Current version
4.5/ 5
0.0 vs overall
(17.4K)
Main signal post-update: the intuitive document signing workflow saves significant time for professionals managing business contracts on the go.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • The intuitive document signing workflow saves significant time for professionals managing business contracts on the go
  • The mobile interface provides a more efficient experience for quick signatures than traditional desktop-based alternatives
Complaint

Common complaints

  • Users report: Aggressive subscription prompts and perceived deceptive free-trial billing practices frustrate users expecting a free service
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 912 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by SignNow: e-Signature app, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0