High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Excited
Recent user voice shows a excited sentiment. Users appreciate utility for non-rev travel and community & responsiveness, but report post-update performance issues and ui/ux downgrades.
Rating: 4.9
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(10.3K)Current version
4.9/ 5
+0.1 vs overall
★★★★★
(6.2K)Main signal post-update: utility for Non-Rev Travel.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Utility for Non-Rev Travel
- “I can’t believe I ever non-revved without it. Game changer!”
- “Essential for any airline employees that commute or travel.”
- Community & Responsiveness
- “Excellent customer service with a human, NOT AI!!!”
- “Thank you to Laurens and the developer team for responding to my email and quickly fixing an issue”
Complaint
Common complaints
- Post-Update Performance Issues
- “Latest update made it so extremely slow I have to uninstall and reinstall”
- “The most recent update of this app is broken... every deleted request results in the 'this is taking longer than usual' error”
- UI/UX Downgrades
- “Since the last update, it wont let me search by flight number.. only by route.”
- “We can only see up to 20 requests at a time. Made it so much easier to see all 50 requests”