High confidence · Latest 100 of 17.6K total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate ease of use and efficiency and high scan quality, but report subscription and licensing issues.
Rating: 4.9
Reviews: 17.6K
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(17.6K)Current version
4.9/ 5
0.0 vs overall
★★★★★
(17.6K)Main signal post-update: ease of Use and Efficiency.
Review themes
Praise
What users love
- Ease of Use and Efficiency
- “I can scan and send by email in seconds and job complete. Very easy to use.”
- “Makes scanning jobs so easy and efficient and its export capabilities are unmatched.”
- High Scan Quality
- “The images are crisp!!!”
- “The editing tools are incredibly powerful—especially the anti-skewing feature”
Complaint
Common complaints
- Subscription and Licensing Issues
- “I am getting sick and tired of launching Genius Scan Enterprise only to receive notifications... that my subscription has expired. NO IT HASN’T!”
- “It keeps saying renew license license is expired.”