High confidence · Latest 100 of 147 total reviews analyzed · Based on 147 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate categorization features like folder management allow users to organize their email workflow effectively and reliable performance for daily personal and professional communication needs, but report authentication failures with exchange and workspace accounts prevent users from accessing their email and intrusive artificial intelligence features make the interface feel cluttered and difficult to navigate.
Rating: 4.3
Reviews: 147
Confidence: high
How did the latest release land?
Overall
4.1/ 5
★★★★★
(14.3M)Current version
4.3/ 5
+0.2 vs overall
★★★★★★
(235)Main signal post-update: categorization features like folder management allow users to organize their email workflow effectively.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Categorization features like folder management allow users to organize their email workflow effectively
- “Users appreciate the ability to sort emails into custom folders”
- “The folder organization feature is highlighted as a positive addition”
- Reliable performance for daily personal and professional communication needs
- “Long-term users describe the app as an indispensable tool for daily tasks”
- “Users value the security provided for personal and official data”
Complaint
Common complaints
- Authentication failures with Exchange and workspace accounts prevent users from accessing their email
- “Users report being stuck in credential loops after the latest update”
- “Exchange and Microsoft 365 accounts fail to authenticate or sync correctly”
- Intrusive artificial intelligence features make the interface feel cluttered and difficult to navigate
- “Users describe the current interface as overly complicated and noisy”
- “The implementation of AI is perceived as intrusive and detrimental to usability”
Request
Most requested
- Granular control over message management including splitting or deleting individual conversation threads
- “Users request the ability to manipulate individual messages within conversation views”