Thumbtack: Home Service Pros user reviews, decoded
High confidence · Latest 60 of 98 total reviews analyzed · Based on 98 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate convenient access to local contractors for home maintenance and repair projects, but report immediate application crashes upon launch preventing access to messages and quotes.
Rating: 4.9
Reviews: 98
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(437.1K)Current version
4.9/ 5
0.0 vs overall
★★★★★
(437.1K)Main signal post-update: convenient access to local contractors for home maintenance and repair projects.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Convenient access to local contractors for home maintenance and repair projects
Complaint
Common complaints
- Immediate application crashes upon launch preventing access to messages and quotes
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 98 reviews. Updated regularly.