High confidence · Latest 100 of 214 total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use and business utility, but report seller support & policy and technical bugs & stability.
Rating: 4.5
Reviews: 214
Confidence: high
How did the latest release land?
Overall
4.4/ 5
★★★★★★
(439.9K)Current version
4.6/ 5
+0.2 vs overall
★★★★★★
(22.6K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “Takes a minute to learn at first, but becomes familiar and very easy.”
- “mudah dan menarik”
- Business Utility
- “this app is great app to setup online store”
- “A game changer, Sales through the galaxies”
Complaint
Common complaints
- Seller Support & Policy
- “CS gak fungsi, interface menyulitkan seller”
- “Lack of direct support. There is no phone number to speak with a representative”
- “Dana penjualan tidak bisa diambil permanen alasan pelanggaran, Dan tidak ada banding”
- Technical Bugs & Stability
- “Just says 'no internet connection' on the upload product page”
- “Constantly crashes, doesn't load, and makes me complete captcha constantly.”
- “not receiving notifications”