High confidence · Latest 120 of 1.1K total reviews analyzed
Recent user voice shows a frustrated sentiment. Users appreciate price comparison functionality helps travelers identify cost-effective hotel options for their upcoming trips, but report mandatory account creation prevents users from performing quick price checks on hotel availability and third-party booking partner reliability issues lead to missing reservations and financial loss for travelers.
Rating: 4.6
Reviews: 1.1K
Confidence: high
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Price comparison functionality helps travelers identify cost-effective hotel options for their upcoming trips
- “Users frequently mention finding competitive rates for hotel stays”
- “The ability to compare multiple booking sources is cited as a primary benefit”
Common complaints
- Mandatory account creation prevents users from performing quick price checks on hotel availability
- “Users report frustration with being forced to sign in just to view pricing”
- “Many reviewers state they deleted the app specifically due to this login requirement”
- Third-party booking partner reliability issues lead to missing reservations and financial loss for travelers
- “Multiple reports of hotels having no record of bookings made through the app”
- “Users describe difficulty obtaining refunds after being double-charged or denied check-in”
Most requested
- Guest browsing mode requested to allow price comparison without requiring personal account registration
- “Users explicitly ask for the ability to search without creating an account”
- “Reviewers state they would return to the app if the login wall was removed”