High confidence · Latest 100 of 2.5M total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate ease of use and mobile check deposit, but report update instability and transfer issues.
Rating: 4.8
Reviews: 2.5M
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(2.5M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(2M)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Ease of Use
- “Very easy and straightforward to use.”
- “Takes you step by step and has you confirm every step.”
- Mobile Check Deposit
- “Saved me a physical trip to the bank”
- “Mobile Deposit is one of the best features that I enjoy about this app!!!”
Complaint
Common complaints
- Update Instability
- “In March this app was updated. Since that update I have had multiple problems.”
- Transfer Issues
- “Transfers of money between accounts frequently do not work.”