High confidence · Latest 100 of 1.7M total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate informed delivery features and package tracking accuracy, but report persistent login issues and web-wrapper performance.
Rating: 4.8
Reviews: 1.7M
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(1.7M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(1.7M)Main signal post-update: informed Delivery Features.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Informed Delivery Features
- “the best for knowing what your mail is before it gets to your box”
- “love seeing what's coming before it hits the box!”
- Package Tracking Accuracy
- “Great app to track your packages with USPS and it's very accurate..”
Complaint
Common complaints
- Persistent Login Issues
- “It doesn't even keep you logged in, you have to log back in every time you launch the app.”
- “Needs to cache credentials so I’m not always having to log in again.”
- Web-Wrapper Performance
- “This app is just a web browser that can only access the USPS website.”
- “The app is loads to the internet....not the app itself.”