High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report login failures and app fragmentation.
Rating: 2.1
Reviews: 99
Confidence: high
How did the latest release land?
Overall
2.4/ 5
★★★★★★
(34.6K)Current version
1.8/ 5
-0.7 vs overall
★★★★★
(1.5K)Main signal post-update: login Failures.
Review themes
Praise
What users love
- Basic Functionality
- “the app is fully functional as a peer to peer messenger”
- “It lets me message friends like I’d like to”
Complaint
Common complaints
- Login Failures
- “Just says "there was a problem logging you in"...”
- “I can’t log into steam chat was it bugged”
- “keep getting error. broken app.”
- App Fragmentation
- “Why do Í need two apps now to do what one (somehow less poorly) did before?”
- “Why does Steam have a separate app for chat, while even the PlayStation App has chat capabilities within its main app?”