High confidence · 49 reviews analyzed
Recent user voice shows a upset sentiment. Users appreciate reward system provides tangible value for frequent users attending multiple events, but report ticket delivery failures and order cancellations leave customers stranded at event venues and automated customer support systems prevent resolution of urgent ticket disputes.
Rating: 4.7
Reviews: 49
Confidence: high
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.