High confidence · Latest 100 of 167.4K total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate generous gacha system and character design and art, but report excessive storage requirements and account recovery and technical support.

Rating: 4.5

Reviews: 167.4K

Confidence: high

How did the latest release land?

Overall
4.1/ 5
(167.4K)
Current version
4.5/ 5
+0.4 vs overall
(6.6K)
Main signal post-update: generous Gacha System.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Generous Gacha System
    • It's by far the most fair gacha available.
    • the best drop rates for characters I’ve seen from any gacha.
  • Character Design and Art
    • the girls... ARE ABSOLUTELY BEAUTIFUL
    • The designs are pretty good and give nice details about the ship’s origin and background.
Complaint

Common complaints

  • Excessive Storage Requirements
    • My only complaint is just how stupidly ridiculous the amount of GB this game requires
    • It’s closer to 13gb rather than 3... don’t be misled
  • Account Recovery and Technical Support
    • Contacted CS many times and no response
    • Customer support literally won’t do anything about it... they sent me a very rude and caps lock ridden email
  • Frequent Crashes and Loading Issues
    • The crashing has been quite a hindrance
    • After the latest mandatory update... the game refuses to load. Touching the Login Screen... will trigger the normal pop up screen….except it’s pure white

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AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Azur Lane, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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