Cookie Managementv5.2.3

Released February 11, 2024Major

iOS

The latest major update resulted in a 0.79 star decline in average rating on iOS. While the update introduced new payment methods and UI improvements, critical regressions in account access and support availability have negatively impacted user sentiment. The current verdict is negative, though the small sample size warrants continued monitoring.

What changed

UXOverhauled the Owed & Paid section in Girl Scout profiles
UXFixed bug preventing the editing and deleting of cookie requests
New featureAdded Clover Go as a new payment method option
ContentEnabled decimal display for uneven warehouse pickup cases

Reception

38/ 100 impact scoreNegative

What worked

UX
The overhaul of the Owed and Paid section and the fix for cookie request deletion remain unverified by user sentiment due to the limited post-release sample size.

What didn't

UX
backfired
Users report critical access failures including broken password reset links, which directly correlate with the latest update.

Marlvel takeaways

Prioritize a hotfix for the password reset flow to restore account access for the user base.
Investigate the accessibility of the developer support site, as users report it is currently unreachable.
Monitor incoming feedback once the sample size exceeds the current seven-review threshold to confirm if the reported access issues persist.

Original release notes

* Overhaul Owed & Paid section in Girl Scout profile
* Fix bug preventing editing and deleting cookie requests
* Add "Clover Go" as a payment method option
* Show decimals for warehouse pickup cases when picking up an uneven number of cases