High confidence · Latest 100 of 104 total reviews analyzed · Based on 104 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate engaging gameplay, but report failed in-app purchases and poor customer support.
Rating: 4.7
Reviews: 104
Confidence: high
How did the latest release land?
Overall
4.1/ 5
★★★★★
(570.7K)Current version
4.7/ 5
+0.5 vs overall
★★★★★★
(109.6K)Main signal post-update: engaging Gameplay.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Engaging Gameplay
- “This game is so much fun”
- “I played this game 8 years ago and was addicted. I just downloaded it again. Better than ever!”
Complaint
Common complaints
- Failed In-App Purchases
- “I purchased a bundle twice and did not get it. I want my money back or my bundle.”
- “I paid money for items but system was very poor. I lost my money and didn't get any items.”
- Poor Customer Support
- “Customer service is very slow to provide response and deal with the problem.”
- “I contacted with the support many days till now, still nobody comes to fix for me.”