CrewForce is a mobile companion app for Tyler Technologies’ New World Fire software, designed to provide fire crews with real-time incident data and situational awareness. It streamlines emergency response by delivering dispatch information, navigation, and site-specific intelligence directly to responders in the field.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Licensed users of Tyler Technologies’ New World Fire software, specifically fire department personnel.
What does it look like?
Key features
Provides role-based, location-specific information to responders at the moment it is needed.
Offers instant access to building maps, preplans, hydrant locations, and on-site chemical lists.
Displays the location and estimated time of arrival for other responders alongside secure communication tools.
Includes turn-by-turn routing to calls and immediate access to incident summary reports.
How much does it cost?
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
Tyler Technologies
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My Civic 311
Field SheetUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for CrewForce
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for CrewForce
Where is it heading?
Bottom line
While the app offers critical field-ready features for fire crews, user feedback highlights significant concerns regarding stability, connectivity, and interface design.
Report last updated