Crunch Fitness user reviews, decoded
High confidence · Latest 60 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Recent user voice shows a thrilled sentiment. Users appreciate the class booking interface allows members to schedule sessions across multiple locations with high efficiency and instructors and staff receive consistent praise for their energy and professional guidance during training sessions, but report aggressive and repetitive review prompts interrupt the user experience every time the app launches.
Rating: 4.7
Reviews: 99
Confidence: high
The latest update has not addressed the persistent review prompt complaints, which remain a primary source of negative sentiment despite the otherwise high rating.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The class booking interface allows members to schedule sessions across multiple locations with high efficiency
- Instructors and staff receive consistent praise for their energy and professional guidance during training sessions
- The app provides a reliable hub for tracking personal workout history and gym check-in frequency
Common complaints
- Aggressive and repetitive review prompts interrupt the user experience every time the app launches
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.