Curb Hero® Open House Appv5.0.31
Released October 21, 2025Major
The latest major update resulted in a 0.46 star decline in average iOS ratings. While the introduction of QR code history provides utility, the lack of customization for automated follow-up messages triggered negative sentiment. The overall impact is negative as the current implementation of marketing features conflicts with agent communication preferences.
What changed
- UXImproved team management functionality
- New featureAdded new marketing features
- UXGeneral improvements based on user feedback
Reception
UX
Consolidated visitor history via QR codes simplifies management for agents.
New feature
backfiredAutomated follow-up messages originating from generic numbers instead of personal lines created user friction.
How it played out
The average rating declined by 0.46 stars following the update, driven by user friction regarding the source of automated text messages. While the introduction of consolidated history via QR codes provides utility, the inability to customize the sender identity for follow-up communications creates a notable point of dissatisfaction. Overall momentum appears to be stabilizing as users adapt to the new management features.
Marlvel takeaways
- Enable agent-specific sender identity for automated follow-up communications to resolve current dissatisfaction.
- Monitor if the 0.46 star decline stabilizes as the user base adjusts to the new management features.
- Retain the QR code history feature as it provides clear utility for visitor tracking.
Original release notes
Improved team management and new marketing features and other improvements based on user feedback and suggestions.