Curb - Request & Pay for Taxis user reviews, decoded
High confidence · 49 reviews analyzed
Frustrated
Fresh user feedback skews frustrated. Users appreciate the core taxi-hailing service provides a reliable and convenient alternative to other ride-sharing platforms and payment processing within the app simplifies the checkout experience for riders after completing their trips.
Rating: 4.8
Reviews: 49
Confidence: high
The latest update added distance tracking to ride history, but it failed to address the high volume of complaints regarding phantom charges and unreliable driver arrivals.
How did the latest release land?
Overall
4.8/ 5
★★★★★
(140.8K)Current version
4.8/ 5
0.0 vs overall
★★★★★
(140.8K)Main signal post-update: the core taxi-hailing service provides a reliable and convenient alternative to other ride-sharing platforms.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.