Curb - Request & Pay for Taxis user reviews, decoded
High confidence · 49 reviews analyzed
Fresh user feedback skews frustrated. Users appreciate the core taxi-hailing service provides a reliable and convenient alternative to other ride-sharing platforms and payment processing within the app simplifies the checkout experience for riders after completing their trips.
Rating: 4.8
Reviews: 49
Confidence: high
The latest update added distance tracking to ride history, but it failed to address the high volume of complaints regarding phantom charges and unreliable driver arrivals.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.