High confidence · 51 reviews analyzed · Based on 51 reviews. Signal may be noisy.

Mixed

Recent user voice shows a mixed sentiment. Users appreciate reliable contact storage and organization provides peace of mind for users managing large address books, but report syncing failures with external accounts like outlook prevent users from maintaining up to date contact lists.

Rating: 4.3

Reviews: 51

Confidence: high

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch1 release in range

Review themes

Praise

What users love

  • Reliable contact storage and organization provides peace of mind for users managing large address books
    • Users express satisfaction with the safety of their stored contact information
    • The application is described as a helpful tool for remembering large lists of phone numbers
Complaint

Common complaints

  • Syncing failures with external accounts like Outlook prevent users from maintaining up to date contact lists
    • Users report that contact synchronization with Exchange and Outlook is broken following recent updates
    • The app no longer recognizes specific naming protocols for contacts synced from external sources
Request

Most requested

  • Clearer guidance on how to migrate or carry over contacts into the primary mobile address book
    • Users are asking for instructions on how to move or sync data into their default contacts app

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Customer Management - Contacts, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0