High confidence · Latest 100 of 12K total reviews analyzed
Thrilled
Recent user voice shows a thrilled sentiment. Users appreciate cost savings and free entry and customer service and reliability, but report venue overbooking.
Rating: 4.9
Reviews: 12K
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(14K)Current version
4.9/ 5
-0.0 vs overall
★★★★★
(12K)Main signal post-update: cost Savings and Free Entry.
Review themes
Praise
What users love
- Cost Savings and Free Entry
- “Provides many options for truly “free” entry (often saving $60 +).”
- Customer Service and Reliability
- “Their customer service is always extremely fast and helpful.”
Complaint
Common complaints
- Venue Overbooking
- “Works great except XS once in awhile when they overbook.”