High confidence · Latest 101 of 102 total reviews analyzed · Based on 102 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. but report total loss of account access and inability to log in prevents users from viewing investments and lack of transparency and communication regarding frozen funds and missing dividend payouts for years.
Rating: 2.1
Reviews: 102
Confidence: high
How did the latest release land?
Overall
2.1/ 5
★★★★★
(439)Current version
2.1/ 5
+0.0 vs overall
★★★★★
(245)Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Complaint
Common complaints
- Total loss of account access and inability to log in prevents users from viewing investments
- “Users report being stuck on loading screens or receiving login errors”
- “Account access has been unavailable for months according to multiple reports”
- Lack of transparency and communication regarding frozen funds and missing dividend payouts for years
- “Investors report funds are locked well beyond the initial five-year maturity window”
- “Communication from support is described as non-existent or limited to automated responses”
- Inability to withdraw capital or connect bank accounts for liquidation after maturity dates pass
- “Users are unable to add bank accounts to initiate the withdrawal process”
- “Requests for liquidation remain unanswered by the company for extended periods”
Request
Most requested
- Immediate liquidation and return of initial capital investment to all long-term account holders
- “Users are actively seeking legal recourse through class action lawsuits”
- “Investors demand the return of funds that have been held for over five years”