We’ve improved the user experience and stability of the service.

We’ve improved the user experience and stability of the service.

Improved app stability and performance. Added enhanced monitoring and crash reporting to ensure a more reliable experience.

We’ve improved the prescription experience.
Prescriptions are now more seamlessly integrated with our pharmacy partner.

We’ve improved the experience of joining appointments and increased the stability of the service.

Users should see fewer issues when joining consultations and a more reliable experience throughout their appointment.

We’ve improved the appointment joining experience and introduced a new waiting room to make it clearer and easier for patients to join their consultation.

We’ve improved the appointment selection screen so it now shows more availability and makes it easier to find a time that works for you.

We also fixed an issue where users selecting “Other times” couldn’t see any slots if their device was set to the 12-hour clock format.

We’ve upgraded our login experience to make signing in simpler and more secure. You can now log in using trusted external providers, powered by industry-standard authentication.

This is the first step towards a single sign-on experience, improving security, compliance, and ease of access across our services.

We’ve made several behind-the-scenes improvements to keep things running smoothly. This update includes:
• General stability enhancements
• Bug fixes and performance improvements
• Minor UI refinements to improve your experience

We’ve improved the booking journey for a more personal experience - the right clinician, at the right time. Easily choose your clinician type and book appointments at times that suit you.

We’ve introduced sex at birth to support safe and accurate clinical care, and made improvements to the app experience by fixing defects for smoother booking and appointments. We hope you enjoy the update - your input helps us keep making the app better!

Thanks to your feedback, we’ve made it easier to join your online appointment with a new waiting room, clear homepage prompts, and a handy countdown. We hope you enjoy the update - your input helps us keep making the app better!

We are introducing additional Advanced Clinical Practitioners in the form of Physiotherapists and Mental Health Practitioners to offer more specialist support based on your health concern. We’ve also made improvements to the booking journey to make it quicker and easier to use.

We hope you enjoy the new update. Your feedback helps us make continuous improvements.

We've made big improvements to make booking an appointment faster and easier, based on your feedback.

• We’ve streamlined the process to make it even more intuitive and hassle-free, so you can book an appointment quickly and effortlessly.
• Patients in Northern Ireland can now book appointments directly in the app, without needing to call the Patient Experience team.

We hope you enjoy the new update. Your feedback helps us make continuous improvement.

We’ve made some updates to improve your experience:

• Simplified appointment rescheduling: We've refined the rescheduling process, making it easier to select available time slots that fit your schedule.
• Booking process Improvements: Issues with appointment option toggles during booking have been resolved, ensuring a smoother booking experience.
• General enhancements: We've implemented various bug fixes and performance improvements to enhance the overall app functionality.

We hope you enjoy using our app. Your feedback helps us make continuous improvements.

We’ve made some updates to improve your experience:

• Improved app performance and monitoring for a smoother experience.
• Resolved an issue where some users landed on the Login screen instead of the PIN screen.
• Resolved a problem where the join appointment alert pop-up displayed a different doctor’s name to the patient.

We hope you enjoy using our app. Your feedback helps us make continuous improvements.

We’ve made some updates to improve your experience:

• Follow-up clinical updates: Now, when needed, you’ll receive additional updates from your clinician after your consultation.
• Smoother experience: We’ve fixed bugs and improved performance to keep everything running smoothly.

We hope you enjoy using our app. Your feedback helps us make continuous improvements.

We’ve made some updates to improve your experience with our app:
Post-Consultation Notes Enhancements: Your consultation notes will now include the information questions asked during the appointment booking process, helping you to easily refer back to important details.
Improved Booking Experience: We’ve made performance improvements and fixed defects to ensure a smoother experience
Thank you for using our app! Your feedback helps us make continuous improvements.

This update brings you the following:
- The ability to book one-off appointments for yourself and your dependents has been reactivated.
- Various bug fixes and performance enhancements to improve your overall experience

This update includes enhancements to the service to better support our Advanced Clinical Practitioner workforce.

Minor copy updates and other bug fixes

Enhanced Cookies Consent Management: We've improved our handling of cookies consent to give you more control over your privacy preferences. Easily manage cookies settings directly from the app settings menu.

Platform Stability Improvements: We've squashed bugs and made performance enhancements to ensure a smoother experience across all devices.

This release contains bug fixes and enhancements.

This release includes enhancements and bug fixes throughout the booking journey.

Fixed a bug related to biometric identification during login, ensuring a smoother and more reliable access experience.

This release includes various bug fixes and enhancements, specifically in the areas of prescription management and the booking journey. These updates aim to streamline user experience and improve overall system performance