High confidence · Latest 100 of 3M total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report app stability and performance and low pay and unfair compensation.
Rating: 4.7
Reviews: 3M
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(3M)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(2.5M)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “Easy to follow! Just pay attention.”
- “I love doordashing ive been doing it for a few months & its always worth it”
Complaint
Common complaints
- App Stability and Performance
- “The app keeps freezing in middle in the middle of all my batches”
- “App crashes constantly and freezes up. Almost every day I have to uninstall and then reinstall it”
- Low Pay and Unfair Compensation
- “they pretty much force you to take .25 per mile orders”
- “The pay is terrible. Dash by time is less than minimum wage”