Dott (previously TIER) user reviews, decoded
High confidence · Latest 100 of 145 total reviews analyzed · Based on 145 reviews. Signal may be noisy.
Upset
The recent review mood reads upset. Users appreciate core ride functionality provides efficient and fast transport for short urban commutes, but report automated support bots fail to resolve billing disputes and technical errors post-update.
Rating: 4.6
Reviews: 145
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(110.1K)Current version
4.8/ 5
+0.2 vs overall
★★★★★
(8.2K)Main signal post-update: core ride functionality provides efficient and fast transport for short urban commutes.
Review themes
Praise
What users love
- Core ride functionality provides efficient and fast transport for short urban commutes
Complaint
Common complaints
- Automated support bots fail to resolve billing disputes and technical errors post-update
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 145 reviews. Updated regularly.