INTRODUCING EVERHEALTH SCRIBE
We are excited to launch EverHealth Scribe, our new AI-powered documentation tool designed to significantly reduce your clinical note burden.

Ambient Documentation: Capture patient conversations in real-time and automatically generate structured clinical notes.

Provider Control: Review and edit AI-generated notes before they are finalized in the EHR.

Quick Launch: Use the new "Open in Scribe" button located next to "Start Visit" on mobile to begin an AI-assisted session immediately.

Smart Coding (Beta): Get ICD-10 code recommendations based on visit transcripts to help streamline your billing.

IMPROVEMENTS & BUG FIXES
This update also includes several key stability and performance enhancements across iPhone and iPad:

Clinical Notes: Improved saving reliability to prevent the app from becoming unresponsive or losing data during updates.

Billing: Resolved an iPad issue where CPT and HCPCS codes would not populate on the first entry.

Patient Charts: Fixed a display issue where NKDA (No Known Drug Allergies) status would not save or appear correctly.

Problem Lists: Older entries now correctly display in the Active/Inactive sections on the web interface.

Medication Lists: Fixed a bug on iPhone where the medication list would show data from a previous patient when switching between tasks.

OB Calculator: Fixed an iPhone responsiveness issue when entering past dates.

Task Management: Archiving a task now correctly archives the associated message simultaneously.

Hardware: Enhanced connection reliability for the Stripe M2 card reader on iPad.

App Stability: Resolved a crash occurring when opening patient appointments on iPhone.

Navigation: Fixed a filtering issue where exam rooms were missing for certain offices.

New Features:

USCDI v3 demographic updates
USCDI vs allergies and problems lists
USCDI v3 health assessment scoring on iOS
USCDI v3 health assessment available in iOS form library
AI-powered support chat

Resolutions:

Communication history message viewing
We’ve fixed an issue that prevented messages from opening in the Communication History section.
What’s fixed:
Messages in Communication History > Messages now open and display correctly when selected.
This fix restores expected access to patient communications in the app.

Message Center issue
An issue affecting the EHR App (Version 11.1.6) on iOS devices has been resolved.
Some users were unable to open the Message Center and received a “Response status code was unacceptable: 502” error on iPhone and iPad devices, even though their apps and iOS versions were up to date.
This issue has been fixed. The Message Center should now load normally. If you continue to experience issues, please restart the app or contact support.

New features
Patient allergies and problems lists
We're excited to announce significant enhancements that improve how you capture and share patient information—while keeping you compliant with the latest healthcare standards.

What's new:
Enhanced allergy documentation

Your allergy records just got smarter. We've added new verification status options and standardized coding to ensure critical allergy information transfers seamlessly when you share records with other providers. Better documentation means better patient safety.

Improved Problem List management

Document patient problems with greater precision using new status options (like "recurrence," "remission," and "relapse") and verification statuses. Plus, the system now automatically identifies Social Determinants of Health (SDOH) diagnoses, helping you paint a more complete picture of your patients' health needs.

Why it matters:
Seamless data sharing with hospitals, specialists, and health systems
Regulatory compliance built right in
More complete patient records that support better clinical decisions

Feature rollout will begin on January 30, with full availability by February 10.

Related articles
ONC Update 2025: Patient Allergy List
ONC Update 2025: Patient Problem List

Enhancements:
Simplified New Patient Registration
New patient registration has been simplified by removing inline red warnings for additional fields. Only First Name and Last Name are now required, aligning the experience with web behavior and reducing unnecessary interruptions during patient setup.

Resolutions:
“Use iPad EHR” Permission
We fixed an issue where changes to the Use iPad EHR permission were not consistently applied.

What’s fixed:

The app now checks for permission changes every 15 minutes.

If the Use iPad EHR permission is disabled, the user will be automatically logged out of the iPad EHR.

Depending on timing, this may happen immediately or within up to 15 minutes after the change.

Bug Fix
Billing Codes Now Stay Visible After Diagnosis Selection
An issue was identified in the mobile app where billing codes could disappear from the billing section after selecting a diagnosis. This affected users on iPhone, iPad, and Mac. This issue has been corrected so billing codes now remain visible, ensuring a consistent and reliable billing experience.

This release consists of improvements to Health Gorilla users and various bug fixes.

Health Gorilla improvements
- Streamlined the order management process by removing irrelevant order types and ensuring accurate display of all relevant Health Gorilla order types.
- Ensured the Health Gorilla order list screen automatically refreshes after creating a new lab order with a print or download action

Resolutions
- Resolved an issue where tasks could not be opened from patient chart.
- Fixed an app crash that occurred when tapping the patient name on an iPhone.
- Fixed a crash related to the Freedraw function when the device was in horizontal layout.
- Addressed a document display discrepancy between the web and mobile versions to ensure a consistent experience.
- Resolved an issue in which the speech-to-text dictation tool got stuck on “Please wait…” when used in a linked account.
- Addressed a problem that was causing occupied appointment time slots to appear available in the EHR app, leading to an error message when attempting to book them.

This release consists of improvements to Health Gorilla users and various bug fixes.

Health Gorilla improvements
- Streamlined the order management process by removing irrelevant order types and ensuring accurate display of all relevant Health Gorilla order types.
- Ensured the Health Gorilla order list screen automatically refreshes after creating a new lab order with a print or download action

Resolutions
- Resolved an issue where tasks could not be opened from patient chart.
- Fixed an app crash that occurred when tapping the patient name on an iPhone.
- Fixed a crash related to the Freedraw function when the device was in horizontal layout.
- Addressed a document display discrepancy between the web and mobile versions to ensure a consistent experience.
- Fixed an intermittent issue that prevented Clinical notes from saving correctly.
- Resolved an issue in which the speech-to-text dictation tool got stuck on “Please wait…” when used in a linked account.
- Addressed a problem that was causing occupied appointment time slots to appear available in the EHR app, leading to an error message when attempting to book them.

This release consists of resolutions to ensure better iOS 26 performance, improvements to Health Gorilla users, and various other bug fixes.

Health Gorilla Improvements
We have resolved an issue and improved the workflow for printing lab orders via Health Gorilla.

Resolutions
- Resolved an issue that prevented uploading email attachments to the app when the device unlock setting is set to immediately.
- Fixed an issue with part-time plan types being unable to send prescriptions.
- Addressed an issue for iOS 26 that impacted the appointment screen loading indefinitely
- Fixed a problem that was causing the app to crash when resizing the app from iPhone view to iPad view, related to iOS 26.

Enhancements:
- Upgraded Square Payments Integration
Updates have been made for a secure and stable payment experience with our improved Square integration,  to help make transactions smoother and more reliable.

Bug Fixes:
- Fixed an issue where an error message would appear even after a successful Square payment.
- Resolved loading problems that occurred after a failed Square payment attempt.
- Addressed a visual glitch causing uneven UI display on certain screens.
- Fixed an app crash specifically related to Square functionality on certain devices.
- Resolved an issue where tapping “Connect a Card Reader” displayed an error alert. It now correctly opens the Square device connection screen.
- Resolved an issue where tapping the “Swipe Card” button would immediately throw an error. It now correctly opens the Square device connection screen as expected.

This release includes key enhancements and several important bug fixes to improve performance, usability, and reliability across iOS devices.

Enhancements:
- Unified Tab Bar Across iOS Devices:
The tab bar experience is now consistent across all iOS platforms, ensuring smoother navigation and reducing the risk of platform-specific issues.

Bug Fixes:
- Battery Drain Resolved:
Addressed a battery consumption issue reported in version 11.1.0 of the DrChrono EHR app.
- Visit Reason Reset Fixed:
Fixed an issue where the visit reason was incorrectly reset to the default appointment profile reason.
- PIN Screen Display:
Corrected an issue where the PIN screen failed to display automatically on iPhones.

In this release, we have brought to you some enhancements and squashed various bugs. Details below.

Enhancements:
- We've improved the user experience within the diagnoses and code editor, making it more intuitive and efficient for accurate coding.
- Warning icons in the billing code editor now synchronize consistently, providing clearer and more reliable alerts.

Bug Fixes:
- Resolved an issue causing inconsistent task notification counts.
- Fixed a bug affecting insurance card photo uploads.
- Addressed an issue where task badge counts were not synchronizing across devices.
- Corrected a problem preventing pre-filled macros from appearing on iPad after updates.
- Eliminated crashes related to fetch provider’s information.
- Resolved an issue causing crashes related to vitals.
- Prevented crashes that occurred after inactivity lock.

This release includes new features and enhancements. Please update to ensure continued smooth performance.

New Feature:
- Optional Clinical Note: The appointments list now clearly differentiates between regular and optional clinical notes. Appointments with an optional clinical note will show the label "Optional Note" instead of "View Note".

Enhancements:
- An update has been made to ensure that CPT and HCPCS editing functions are now consistent on both the iPhone and iPad.
- Frozen Transactions Reporting: Charges, insurance payments, patient payments, adjustments, and denials are now frozen based on their posted (created) date.
- A new workflow is now available for future-dated charges where charges are entered for a future appointment date, they are classified as temporary charges and will not appear in any reports.

This release includes new features and bug fixes. Please update to ensure continued smooth performance.

New Features:
- When the message count exceeds 99, the app now shows 99+ on the Messages and Tasks icons.
- Users can now see the app version on the login screen, making it easier to identify which version they're using.

Bug Fixes:
- Fixed an issue where the Message Center badge count was not synchronizing across devices.
- Fixed an issue where disabling the Medications and Allergies toggle switch in Doctor Options resulted in an error message.
- Fixed an issue where OnPatient access switch not working as expected on Patient Information screen
- Fixed an issue where users were unable to attach documents from EHR app to email apps
- Fixed an issue where users were unable to share documents from other apps to EHR app

This release includes new features, improvements and bug fixes. Please update to ensure continued smooth performance.

New Features:
• Added support for Single Sign-On (SSO).
• Moved practice chat under account settings for better compatibility with the new iOS 18 tab bar controller.

Improvements:
• We’ve made several maintenance updates, including dropping support for iOS 15, updating libraries, and adopting the new iOS 18 tab bar controller.
• When logging in with 2FA, the app now suggests the code on the keyboard for a smoother experience.
• Consent forms are no longer limited to 50; all consent forms should now display, regardless of the number.

Bug Fixes:
• Fixed an intermittent bug where history document images were not loading.
• Fixed a bug where Macros displayed the pattern string rather than the actual values.
• Fixed a rare crash issue occurring after logging in.
• Fixed a bug where document edits were not saving for documents received in the message center.
• Fixed an issue where messages without attachments showed a blank screen without the error message “Failed to load attachment.” Additionally, we now display an alert if attachments are zipped files and need to be downloaded and viewed on the web.
• Fixed an app crash when signing documents in the message center.
• Fixed an issue where customers couldn’t process Square payments on iPhone.
• Fixed a bug where customers couldn’t switch off the DSI Matches under account settings.
• Fixed an issue with the presentation of the new version pop-up alert.
• Fixed an issue where insurance photos were not always loading.
• Fixed an issue with the loading indicator when uploading photos or documents.
• Fixed various UI bugs related to iOS 18.

Other Updates:
• Removed the outdated carousel on the login page.
• Removed the drug category filter from the medication list.

This release includes a fix to address a key issue affecting app functionality. Please update to ensure continued smooth performance.

Previous Version Updates:

We’ve made several important fixes and improvements to enhance your experience. Here's what's been updated:

Fixes:
• Indication field now correctly retained when re-sending an eRx.
• Fixed issue preventing dismissal of the appointment options pop-up on macOS.
• App crashes no longer occur when entering the foreground.
• Selection popovers on iPad now stay correctly aligned when changing orientation.
• New appointment slots for canceled or no-show appointments now show as available instead of grayed out.
• Gender Identity DSI rule no longer triggers incorrect DSI match in the patient chart.
• Message Center notification count now updates properly once a message is read.
• App crashes when accessing locked notes are resolved.

Improvements:
• Converted "Add" button on the Appointment screen to a menu for easier navigation.
• Support for Modified Clinical Decision Permission added.
• Upgraded Speech-to-Text SDK to the latest version for better performance and accuracy.
• Location tracking requirement added for DrChrono Payments.
• Improved user experience and design for the DrChrono Payments interface.

We’ve made several important fixes and improvements to enhance your experience. Here's what's been updated:

Fixes:

• Indication field now correctly retained when re-sending an eRx.
• Fixed issue preventing dismissal of the appointment options pop-up on macOS.
• App crashes no longer occur when entering the foreground.
• Selection popovers on iPad now stay correctly aligned when changing orientation.
• New appointment slots for canceled or no-show appointments now show as available instead of grayed out.
• Gender Identity DSI rule no longer triggers incorrect DSI match in the patient chart.
• Message Center notification count now updates properly once a message is read.
• App crashes when accessing locked notes are resolved.

Improvements:

• Converted "Add" button on the Appointment screen to a menu for easier navigation.
• Support for Modified Clinical Decision Permission added.
• Upgraded Speech-to-Text SDK to the latest version for better performance and accuracy.
• Location tracking requirement added for DrChrono Payments.
• Improved user experience and design for the DrChrono Payments interface.

This release includes new features, functionality improvements, and bug fixes.  See the details below.

New Feature

• ONC HTI-1 Certification Updates:
We have implemented the latest ONC Certification Criterion updates, including transitioning from Clinical Decision Support §170.315(a)(9) to the new Decision Support Interventions §170.315(b)(11). This ensures our platform meets evolving healthcare standards and continues delivering top-tier clinical decision support.

Improvements

• Improved Appointment Management:
You can now swipe to delete appointments directly from the appointment list for faster and easier scheduling.
• Streamlined Clinical Screens:
We have removed the Meaningful Use section from the clinical screen.

Bug Fixes

• An issue has been resolved where the message count was not updating correctly on the iPhone.
• The consent forms fetch limit to 120 forms has been increased, addressing user requests for better accessibility.

This release includes new features, functionality improvements, and bug fixes. See the details below:

• New Features

       • Screen Sharing for macOS: You can now share your screen during video visits on macOS, enabling enhanced collaboration and communication.
       • Search Functionality for Office/Exam Room Selection:  A search bar to the office/exam room selection screen has been added, making it easier and faster to locate specific rooms.
       • Patient Flags Count in Patient Menu: The patient menu now displays the count of patient flags.

• Improvements

       • Enhanced Appointment Refresh Mechanics:
              • The appointment list refresh mechanism has been improved for smoother and more accurate updates.
              • The refresh delay in appointment details for specific scenarios has been reduced, ensuring faster access to updated information.
       • Office/Exam Room Selection Performance: The performance of the office/exam room selection screen has been optimized for a smoother user experience.

• Bug Fixes

       • Consent Form Loading Indicator: The issue has been resolved where the consent form loading indicator on the appointment screen would load indefinitely.

This release includes new features, functionality improvements, and bug fixes. See the details below:

• Resolved an issue where patient names appeared incorrectly in clinical notes.
• Fixed an issue where appointments would not automatically reload when the clinical note status changed.
• Fixed an issue where the selected appointment could unexpectedly change when creating a new one.
• Added provider location selection for PDMP requests:
       • If a user has only one Prescriber DEA, it is auto-selected, and the PDMP report runs automatically.
       • If multiple Prescriber DEAs exist, users can now choose the desired location, after which the PDMP report will run for the selected location.
• Integrated LifePoint into the DrChrono EHR third-party app directory, expanding the available tools for improved practice management.

This release includes both performance and interface improvements.

 • Optimized the appointment screen for faster loading times by caching key data, including offices, exam rooms, and other appointment and billing-related information.
 • Updated the Square Reader SDK to ensure compatibility with iOS 18, providing a smoother and more reliable payment experience.

This release includes both performance and interface improvements.

· Optimized Clinical Note Interface
        · Enhanced data-saving capabilities for greater reliability.
        · Streamlined user experience, focusing on improved usability and overall functionality.
· Updated Worldpay SDK
        · Incorporates the latest security measures for enhanced protection.
        · Features performance enhancements for a more efficient transaction experience.

This release includes app performance improvements and resolved bugs.

Enhancements:
- To improve navigation and user experience, the app and account settings are consistent on iPhone and iPad apps.
- Event logging performance improvements.
- Improved error handling for Stripe DrChrono payments.

Fixes:
- Fixed a behavior where using draft did not set auto-focus to added draft tab.
- Fixed a behavior where the patient visit button did not show View Note when clinical notes were locked on the iPhone.
- Fixed a behavior where the Billing screen showed the wrong modifier code.
- Fixed a behavior where the wrong appointment showed on a clinical note when the app was reopened.

In this release, we fixed some bugs.

- Fixed an issue where clinical notes loaded with a slight delay during patient visits.
- Fixed an issue where the iPad app unexpectedly closed after sign in.
- Fixed an issue when a past appointment date was created on the iPad, the present or latest date showed in the notes.
- Fixed an issue where iPad app unexpectedly closed after tapping on an appointment.
- Fixed an issue where clinical notes does not render as expected

In this release, we have introduced new features along with several enhancements and bug fixes. Please refer below for further details.

New Features:
- We are bringing our support team closer to you with our new Live-Agent Support Chat Widget that can be accessed in Help section.
- To ensure swift resolution to your queries, we are bringing a Streamlined Ticket Request Form that can be accessed in Help section.
- A revamped and redesigned Knowledge Base with faster navigation and improved readability across all devices.

Enhancements:
- Create Task option is added to Appointment screen on iPhone.
- Performance improvement in saving Clinical Forms.

Fixes:
- Fixed an issue where saving a Clinical Form shows an error.
- Fixed an issue where additional text getting appended to medication-name when compound parts are searched or added.
- Fixed an issue where specific EKG documents fail to render.
- Fixed an issue where an error getting displayed while sending eRx for Compound Medications.
- Fixed an issue where pharmacy cannot be changed while sending eRx, if patient have default pharmacy set.

In this release, we have implemented some app performance improvements and resolved several bugs.

Enhancements:
- Improved app performance in loading the appointment details information

Fixes:
- Fixed a behavior where entering credentials on the login screen caused a crash
- Fixed CDS data source sync issue that caused a crash
- Fixed an issue where vitals information cut off a percentile value on the Appointment Details screen

In this latest release, we have made enhancements and resolved several bugs. Please find the details below.

Enhancements:

- We have added the duration back to the appointment details screen next to the appointment date and time.
- We have updated the DrChrono Payments SDK.

Fixes:

- Fixed an issue where video visits would intermittently crash upon exit.
- Fixed an issue where the appointment list was sometimes inaccessible in portrait mode.
- Fixed an issue where the incorrect note would get rendered on the screen on occasion.