High confidence · Latest 100 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate core communication features like voice and video calls provide reliable connectivity for users globally, but report frequent application crashes and stability regressions post-update disrupt the daily messaging habit for users.
Rating: 4.7
Reviews: 149
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(111.8M)Current version
4.5/ 5
-0.2 vs overall
★★★★★★
(322.4K)Main signal post-update: frequent application crashes and stability regressions post-update disrupt the daily messaging habit for users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core communication features like voice and video calls provide reliable connectivity for users globally
- “Users frequently mention high quality voice and video call performance”
- “Connectivity remains stable even when using hotel or public wireless networks”
Complaint
Common complaints
- Frequent application crashes and stability regressions post-update disrupt the daily messaging habit for users
- “Multiple reports of the app closing unexpectedly when opening chats or switching accounts”
- “Users note that stability has declined following the most recent software updates”
Request
Most requested
- Dedicated child-safe messaging environment requested to manage communication boundaries for younger users
- “Users explicitly ask for a version of the app designed for children”