High confidence · Latest 100 of 209 total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate hardware interface design, but report mandatory hardware requirement and connectivity and sync issues.
Rating: 3.6
Reviews: 209
Confidence: high
How did the latest release land?
Overall
3.3/ 5
★★★★★★
(209)Current version
4.3/ 5
+1.0 vs overall
★★★★★★
(58)Main signal post-update: hardware Interface Design.
Review themes
Praise
What users love
- Hardware Interface Design
- “One of the best Hardwallet interfaces I've used!”
- “Much easier to use than nano....this is my new go2 wallet.”
Complaint
Common complaints
- Mandatory Hardware Requirement
- “Absolutely useless if you do not have the secure wallet to go with the app”
- “You need to pay an extra 250$ to get the 'Secure wallet'”
- Connectivity and Sync Issues
- “Stupid wallet won't connect to my phones via Bluetooth anymore”
- “It takes 24 hours or so to just update your balance after a transaction.”