Recent user voice shows a upset sentiment. Users appreciate basic kettle functionality remains reliable for users who do not require smart features, but report firmware update process fails consistently leaving devices stuck in a perpetual updating state and connectivity issues prevent the app from pairing with the kettle over local wireless networks.

Rating: 1.7

Reviews: 49

Confidence: high

The latest update failed to resolve the core firmware update loop, and new reports of degraded boiling performance post-update have further eroded user trust.