High confidence · Latest 100 of 5.5K total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate nostalgic value, but report app stability and crashes and poor customer support.
Rating: 2.3
Reviews: 5.5K
Confidence: high
How did the latest release land?
Overall
2.4/ 5
★★★★★★
(5.5K)Current version
2.2/ 5
-0.2 vs overall
★★★★★
(464)Main signal post-update: app Stability and Crashes.
Review themes
Praise
What users love
- Nostalgic Value
- “Ive playes this game for over 11 years so they must have done something right”
- “I still have fond memories of this game even though I no longer play”
Complaint
Common complaints
- App Stability and Crashes
- “Since the latest update, EVERY TIME I try to open the game it immediately crashes”
- “Game just shows a black screen and my options are to wait or close app”
- Poor Customer Support
- “Customer service is a joke it will literally take over a month to get your problem solved”
- “The button to submit a ticket wouldn't even work”