High confidence · Latest 61 of 73 total reviews analyzed · Based on 73 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate technical support interactions provide effective resolution for complex hardware inverter failures, but report interface scaling issues prevent users from accessing critical buttons and menu options and account registration and login failures block access to energy monitoring features.
Rating: 3.1
Reviews: 73
Confidence: high
How did the latest release land?
Overall
3.1/ 5
★★★★★
(313)Current version
3.1/ 5
+0.0 vs overall
★★★★★
(14)Main signal post-update: technical support interactions provide effective resolution for complex hardware inverter failures.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Technical support interactions provide effective resolution for complex hardware inverter failures
- “Users report positive experiences with knowledgeable and prompt technical support staff”
- “Direct assistance from support teams helps resolve non-functioning hardware issues”
Complaint
Common complaints
- Interface scaling issues prevent users from accessing critical buttons and menu options
- “App interface fails to scale correctly on mobile screens causing content to disappear”
- “Large font sizes and zoomed layouts hide essential navigation and configuration buttons”
- Account registration and login failures block access to energy monitoring features
- “Users cannot complete account creation due to privacy policy checkbox recognition errors”
- “Login attempts frequently fail or report account incompatibility after successful setup”
Request
Most requested
- Native tablet interface support for landscape viewing and improved data visualization
- “Users request dedicated tablet layouts to better display solar production data”
- “Landscape mode requested to improve readability of complex energy charts”