| Core Identity |
| Developer | Service Software Solutions, LLC. | Johnson Controls, Inc. | Elitech Technology,Inc. | Fieldpiece Instruments | Testo SE & Co. KGaA | Johnson Controls, Inc. | Armstrong Fluid Technology |
| Category | Business | Productivity | Utilities | Business | Productivity | Business | Utilities |
| Platform | Android, iOS | iOS | iOS, Android | iOS, Android | iOS, Android | iOS | iOS, Android |
| Store Metrics |
| Rating | 0.0 / 5 | 2.5 / 5 | 2.7 / 5 | 2.4 / 5 | 2.7 / 5 | 0.0 / 5 | 3.0 / 5 |
| Ratings Count | 0 | 24 | 27 | 474 | 158 | 0 | 2 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Jan 7, 2016 | Aug 24, 2023 | Feb 25, 2021 | Jun 30, 2014 | Jan 15, 2021 | Dec 3, 2025 | Aug 8, 2025 |
| Last Updated | Feb 18, 2025 | Apr 7, 2026 | Apr 30, 2026 | Mar 12, 2026 | May 6, 2026 | Dec 3, 2025 | Feb 22, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | - | negative | negative | mixed | - | - |
| Score | 50/100 | - | 35/100 | 20/100 | 55/100 | - | - |
| Praises | - Efficient equipment tracking and job clocking features improve daily field service productivity
| - | - Real-time calculation of superheat and subcooling metrics provides high utility for field technicians
| - | - Automated reporting utility
| - | - |
| Complaints | - Lack of clear registration or login instructions prevents new users from accessing the application
| - | - Frequent application crashes and connectivity failures hinder essential diagnostic tasks during field service
| - Connection instability
- Android performance
| - Connectivity and pairing failures
| - | - |
| Requests | - | - | - Programmable alarm functionality for deep vacuum levels would improve monitoring during evacuation procedures
| - | - Onboarding and setup guidance
| - | - |
| Strategic Intel |
| Strengths | - QR-code retrieval mechanism reduces on-site service time
- Cloud-based scheduling ensures recurring maintenance cycles
| - Proprietary BACnet controller access enables specialized onsite diagnostics
- Real-time punch list creation integrates directly into JCI service workflows
| - Proprietary hardware-locked ecosystem forces repeat purchase of sensors
- Real-time diagnostic graphing provides immediate field value
| - Proprietary hardware integration creates high switching costs for existing Fieldpiece tool owners
| - Proprietary Bluetooth integration creates high switching costs
- HACCP-compliant documentation provides B2B distribution barrier
| - | - Hardware-integrated commissioning reduces setup time
- Automated data entry eliminates manual input errors
|
| Weaknesses | - 0-star rating on iOS with zero reviews
- Critical registration funnel failure blocks all new user acquisition
| - 2.46 rating indicates poor user experience
- Lack of regulatory-compliant documentation features
- Limited to JCI-specific hardware
| - Frequent application crashes and Bluetooth connectivity failures
- Inconsistent device recognition and refrigerant selection menus
| - 1.0★ Android-iOS rating gap indicates severe platform-specific stability issues
| - 2.65-star iOS rating indicates connectivity friction
- Lack of intuitive onboarding limits new user adoption
| - | - Zero rating count on Android platform
- 3.0-star rating on iOS indicates interface friction
|
| Pricing | freemium | free | free | free | free | free | free |
| Momentum | Zombie | - | Maintenance | Maintenance | Active | - | Maintenance |
| Update Cadence | 2 versions, ~224d avg | - | 2 versions, ~95d avg | 2 versions, ~3d avg | 2 versions, 2 majors/6mo, ~7d avg | - | 2 versions, ~3d avg |
