High confidence · 77 reviews analyzed · Based on 77 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate accurate pupillary distance measurements provide a cost-effective alternative to professional optometrist visits for users, but report mandatory account registration and login failures prevent users from accessing the core measurement functionality and facial recognition and eye tracking failures prevent successful completion of the measurement process.
Rating: 3.1
Reviews: 77
Confidence: high
How did the latest release land?
Overall
2.9/ 5
★★★★★
(394)Current version
3.7/ 5
+0.7 vs overall
★★★★★★
(133)Main signal post-update: accurate pupillary distance measurements provide a cost-effective alternative to professional optometrist visits for users.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Accurate pupillary distance measurements provide a cost-effective alternative to professional optometrist visits for users
- “Users report the app provides measurements identical to those from an eye doctor”
- “The tool is cited as a helpful way to obtain data for ordering glasses online”
Complaint
Common complaints
- Mandatory account registration and login failures prevent users from accessing the core measurement functionality
- “Users report being unable to register or log in to the application”
- “The requirement to create an account is frequently cited as a barrier to entry”
- Facial recognition and eye tracking failures prevent successful completion of the measurement process
- “The app frequently fails to detect eyes or align frames within the designated area”
- “Users report being stuck in a loop of repeated photo attempts without success”