Ferguson Home user reviews, decoded
High confidence · Latest 64 of 100 total reviews analyzed · Based on 100 reviews. Signal may be noisy.
Fresh user feedback skews mixed. Users appreciate the project organization feature allows users to group and price out remodeling items before purchasing and customer service teams provide helpful support and reliable communication for complex home improvement orders, but report frequent app crashes and launch failures prevent users from accessing their accounts or managing orders.
Rating: 4.9
Reviews: 100
Confidence: high
The latest update failed to resolve persistent launch crashes, and new reports of sign-up failures have emerged post-update, keeping the stability sentiment low.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The project organization feature allows users to group and price out remodeling items before purchasing
- Customer service teams provide helpful support and reliable communication for complex home improvement orders
- Vast product inventory provides a one-stop shop for specialized remodeling materials not found in big-box stores
Common complaints
- Frequent app crashes and launch failures prevent users from accessing their accounts or managing orders
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 100 reviews. Updated regularly.