High confidence · Latest 62 of 89 total reviews analyzed · Based on 89 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate offline functionality provides essential utility for maintenance staff working in remote or signal-poor environments, but report frequent session timeouts and forced logouts disrupt field workflows and prevent task completion.
Rating: 3.3
Reviews: 89
Confidence: high
How did the latest release land?
Overall
3.2/ 5
★★★★★
(331)Current version
2.8/ 5
-0.5 vs overall
★★★★★
(16)Main signal post-update: frequent session timeouts and forced logouts disrupt field workflows and prevent task completion.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Offline functionality provides essential utility for maintenance staff working in remote or signal-poor environments
- “Users value the ability to perform tasks without a constant internet connection”
Complaint
Common complaints
- Frequent session timeouts and forced logouts disrupt field workflows and prevent task completion
- “Users report being repeatedly redirected to the login screen during active work”
Request
Most requested
- Improved image management capabilities including bulk uploads and the ability to view part photos
- “Users request the ability to upload multiple photos at once to work orders”