First Alert by Resideo is a smart home management app for Resideo, Honeywell Home, and First Alert hardware on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
#63
▲11Lifestyle · free
Sentiment
4.7
33k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
The app removes the friction of managing disparate safety and comfort devices by providing a single interface for remote monitoring and critical incident alerts.
For Homeowners and residents using Resideo, Honeywell Home, or First Alert smart devices who require centralized monitoring and safety alerts.
What does it look like?
Key features
Centralized control for video, smoke/CO alarms, thermostats, and water leak detectors.
Overrides phone silent and DND modes for smoke, CO, and security incidents.
Automated water supply shutoff triggered by sensor cable or WiFi leak detector.
How much does it cost?
The app functions as a free utility to support the sale of physical smart home hardware, with no direct subscription fees.
Velocity
Maintenance developmentUX improvementsnew contentShow more...
The app operates on a maintenance cadence, with only one version release identified in the recent window. Development focus is currently directed toward utility improvements, specifically notification management and hardware integration support. The current pace suggests a stable, feature-driven update cycle rather than frequent iteration. Future updates are expected to continue this pattern of targeted functional enhancements.
Who built it?
Resideo Technologies
13+ apps tracked · Lifestyle
Resideo - Smart Home
First Alert by Resideo
Total Connect Comfort Intl
Total Connect Comfort
Total Connect 2.0
Resideo Pro
ADI US Mobile
W Box VMS
Honeywell LCP500
AlarmNet 360
W Box VMS1
My Home ControllerUser Sentiment
What do users think recently?
The recent review mood reads frustrated. Users appreciate remote control functionality allows users to adjust home temperature settings without needing to walk to the wall unit and straightforward installation process provides a functional alternative for users replacing older smart thermostat hardware, but report removal of humidity monitoring features in the latest update frustrates users who rely on these specific data points.
How are ratings & reviews evolving?
Weekly average review rating
What users say, by theme
- Remote control functionality allows users to adjust home temperature settings without needing to walk to the wall unit
- Straightforward installation process provides a functional alternative for users replacing older smart thermostat hardware
- Removal of humidity monitoring features in the latest update frustrates users who rely on these specific data points
72 of 99 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for First Alert by Resideo
How's the Lifestyle market?
First Alert by Resideo holds the #62 position in the US Lifestyle category, serving as a specialized utility for hardware owners. The app's reliance on hardware sales for revenue means its market position is tied to the installed base of Resideo devices rather than direct app-store monetization.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for First Alert by Resideo
Where is it heading?
The smart home utility market is shifting toward platform-agnostic hubs, leaving proprietary apps like First Alert by Resideo exposed if they fail to maintain perfect reliability. The current decline in sentiment, driven by feature regressions and connectivity bugs, suggests that the app is losing its status as a trusted safety tool, which will likely accelerate churn among hardware owners.
- The removal of humidity monitoring in the latest release triggered a wave of negative feedback, signaling a disconnect between product updates and user needs.
- Persistent connectivity issues and forced logouts prevent reliable remote monitoring, which erodes the core value proposition of a safety-critical smart home app.
The SWOT
- Critical alert overrides for DND modes ensure safety-event delivery
- Native integration with Resideo hardware creates high switching costs
- Re-introducing humidity metrics could recover power-user sentiment
- Expanding water-shutoff automation to third-party valve controllers
Next best moves
Restore humidity monitoring because its removal is the #1 driver of recent negative sentiment → recover power-user retention
+ 2 more prioritized movesThe counter-intuitive read
The app's reliance on proprietary hardware is its greatest vulnerability…
Read the full takeSince the last report: The app's competitive standing has declined from #44 to #62 in the US Lifestyle category, accompanied by a strategic pivot in the product roadmap to address false-alarm anxiety and authentication failures.
Bottom line
Restoring the humidity display and stabilizing authentication would address the primary friction points currently driving negative sentiment, protecting the hardware retention loop that justifies the app's existence.
Unlock 2 critical frictions, 2 market threats, 2 more prioritized moves and the analyst’s take.
Access the full report for freeFAQ
Is First Alert by Resideo compatible with non-Resideo smart home devices?
Does the app allow me to silence smoke alarms remotely?
What should I do if the app keeps logging me out?
Sources
Report last updated