First Bus user reviews, decoded
High confidence · 77 reviews analyzed · Based on 77 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate accurate journey planning and real-time bus tracking provide reliable utility for daily commuters, but report post-update instability causes frequent app crashes and login failures that block ticket purchasing.
Rating: 4.7
Reviews: 77
Confidence: high
The latest update claims to fix crashes and enhance performance, but post-update reviews show these issues remain prevalent, leading to a transitional status for stability complaints.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Accurate journey planning and real-time bus tracking provide reliable utility for daily commuters
Common complaints
- Post-update instability causes frequent app crashes and login failures that block ticket purchasing
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 77 reviews. Updated regularly.