High confidence · 78 reviews analyzed · Based on 78 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate simplified redemption process for vouchers provides a clear benefit for active users, but report critical login and registration failures prevent new and returning users from accessing accounts and limited bank and wallet integration options restrict the utility of the payment platform.
Rating: 2.2
Reviews: 78
Confidence: high
How did the latest release land?
Overall
2.4/ 5
★★★★★★
(3.3K)Current version
2.0/ 5
-0.4 vs overall
★★★★★
(44)Main signal post-update: critical login and registration failures prevent new and returning users from accessing accounts.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Simplified redemption process for vouchers provides a clear benefit for active users
- “Users appreciate the recent changes to the voucher redemption flow”
- “The interface for redeeming points is described as straightforward”
Complaint
Common complaints
- Critical login and registration failures prevent new and returning users from accessing accounts
- “Users report persistent errors during the account creation and password reset process”
- “Frequent type-casting errors block access to the main dashboard”
- Limited bank and wallet integration options restrict the utility of the payment platform
- “Users express frustration over the inability to link specific local banks and digital wallets”
- “The lack of supported payment partners makes the app feel incomplete for daily transactions”
Request
Most requested
- Implementation of a self-service account deletion feature for users wanting to remove data
- “Users request a clear path to delete their accounts within the app settings”