Forever 21 user reviews, decoded
High confidence · Latest 75 of 850 total reviews analyzed
The recent review mood reads frustrated. Users appreciate the core fashion catalog and brand aesthetic remain a primary draw for long-term loyal shoppers, but report the latest update forces an update loop that prevents users from accessing the application entirely.
Rating: 4.8
Reviews: 850
Confidence: high
The latest update introduced a critical update-loop bug that has caused a spike in negative reviews, overshadowing previous complaints about account access and navigation.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The core fashion catalog and brand aesthetic remain a primary draw for long-term loyal shoppers
Common complaints
- The latest update forces an update loop that prevents users from accessing the application entirely
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 850 reviews. Updated regularly.