The latest update, intended to address connectivity and SSLVPN auto-connect issues, resulted in a negative user experience. The average rating declined by 0.84 stars on Android, with users reporting persistent login failures and session drops. The update failed to resolve the targeted connectivity regressions, leading to a net negative impact on sentiment.

Fix for SSLVPN auto-connect issues affecting PKI users
Auto-connect and always-up functionality improved

The latest update focuses on SSLVPN performance improvements. Current data provides no measurable signal to deviate from the historical baseline rating of 2.17 on iOS. The impact remains neutral due to a lack of observable user feedback.

SSLVPN improvement