High confidence · Latest 100 of 1.7K total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate product variety and quality and convenience and accessibility, but report unreliable delivery and inventory and payment and app stability.
Rating: 4.3
Reviews: 1.7K
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(1.7K)Current version
4.3/ 5
-0.0 vs overall
★★★★★★
(1.4K)Main signal post-update: product Variety and Quality.
Review themes
Praise
What users love
- Product Variety and Quality
- “Large collections of Asian grocery at very reasonable prices.”
- “Ingredients are fresh, quality is excellent”
- Convenience and Accessibility
- “Very convenient especially when you don’t have time to buy food on weekends.”
- “Creates convenience for people who are not in big cities.”
Complaint
Common complaints
- Unreliable Delivery and Inventory
- “Frequently encounter out-of-stock items on the day of delivery”
- “Delivery is a disaster... delayed to 11:45 pm.”
- Payment and App Stability
- “The PayPal never works..Every time I choose to pay through PayPal this app will stop running.”
- “The app crashes every time I try to open customer service.”