Frontline by SurveySparrow

For customer experience teams, frontline support staff, and CX leadership.

BySurveysparrow

Business

Overview · Full Intel report in progress

What is Frontline by SurveySparrow?

Frontline by SurveySparrow is a mobile CX management tool designed to help teams analyze and act on customer feedback on the go. It integrates ticketing and executive dashboard modules into a single interface, enabling real-time response and data monitoring with enterprise-grade security.

Current Momentum

v2.6 · 1mo ago

Active

Last updated 53d ago. 5 versions tracked.

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What makes this app unique?

Explore the full version history

Every tracked release and changelog, plus how the app's momentum has shifted over time.

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What Are The Key Features?

Ticketing ManagementStandard

Allows users to view, search, filter, and update assigned customer tickets directly from a mobile device.

Collaborative WorkflowStandard

Enables team members to respond to tickets, add internal notes, and reassign tasks to ensure efficient issue resolution.

Executive DashboardsStandard

Provides CX leaders with access to customizable, real-time data insights and performance metrics.

Push NotificationsStandard

Keeps support staff updated on ticket status changes and incoming feedback in real time.

How much does it cost?

Free

Who Built It?

Surveysparrow

★★★★★

(129)

Streamlining customer experience and employee engagement through a unified, mobile-first feedback platform. Enabling teams to capture actionable insights across diverse business touchpoints.