High confidence · Latest 79 of 119 total reviews analyzed · Based on 119 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate mobile accessibility allows users to maintain productivity while working away from their primary office desk, but report significant call connection delays and dropped audio streams prevent reliable communication for professional business tasks.
Rating: 4.3
Reviews: 119
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(4.8K)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(4K)Main signal post-update: mobile accessibility allows users to maintain productivity while working away from their primary office desk.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Mobile accessibility allows users to maintain productivity while working away from their primary office desk
- “Users appreciate the ability to join meetings and send messages while traveling”
- “The app is described as a convenient alternative to traditional physical handsets”
Complaint
Common complaints
- Significant call connection delays and dropped audio streams prevent reliable communication for professional business tasks
- “Users report long wait times between answering a call and the audio actually connecting”
- “Frequent call drops and audio distortion are cited as major productivity blockers”
Request
Most requested
- Improved notification controls and settings to manage call alerts and status availability more effectively
- “Users request better ways to manage missed call notifications and status indicators”