| Core Identity |
| Developer | GetNinjas Serviços de Internet. | JUSTMOP.COM DMCC | Zruri Hai | Fixando B.V. | Justclean | SweepSouth | Andrew Trusty | Zillow.com | Zoopla Property Group Limited | Virtuo Inc. |
| Category | Lifestyle | Lifestyle | House & Home | Lifestyle | Lifestyle | Lifestyle | Lifestyle | Lifestyle | Lifestyle | Lifestyle |
| Platform | Android, iOS | iOS, Android | Android | iOS, Android | iOS, Android | iOS, Android | iOS | iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.8 / 5 | 4.6 / 5 | 4.1 / 5 | 4.3 / 5 | 4.5 / 5 | 4.8 / 5 | 3.3 / 5 | 4.8 / 5 | 4.8 / 5 | 1.0 / 5 |
| Ratings Count | 508 | 6,600 | 345 | 29 | 5,730 | 684 | 104 | 7,218,052 | 4,096 | 1 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Feb 7, 2022 | Apr 29, 2016 | Feb 7, 2024 | Apr 29, 2017 | May 18, 2017 | Sep 3, 2016 | Aug 9, 2013 | Apr 29, 2009 | Jul 19, 2010 | Oct 14, 2020 |
| Last Updated | Oct 8, 2025 | May 10, 2026 | May 13, 2026 | May 8, 2026 | May 7, 2026 | May 5, 2026 | Apr 11, 2026 | May 14, 2026 | May 1, 2026 | Jun 4, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | terrible | - | mixed | - | positive | negative | terrible | mixed | - |
| Score | 25/100 | 15/100 | - | 45/100 | - | 85/100 | 30/100 | 25/100 | 35/100 | - |
| Praises | - Broad service category availability allows users to find diverse professional help in one place
| - Convenience of booking diverse home services directly through a single mobile interface
| - | - Professional service providers value the platform for generating consistent client leads and business growth
| - | - Reliability of vetted home service providers
| - Community-driven item exchange provides a sustainable way to declutter and acquire household goods
| - Professional real estate agent support provides efficient guidance through the property closing process
| - Detailed property listings and valuation tools provide helpful market insights for buyers and sellers
| - |
| Complaints | - Inadequate professional verification processes expose customers to potential fraud and financial loss
| - Systemic failure to provide reliable service due to frequent last minute cancellations
- Inaccessible customer support channels preventing resolution of payment and service disputes
| - | - High credit costs combined with low conversion rates create significant financial friction for professionals
| - | - Booking flexibility and communication gaps
| - Misleading branding creates confusion for users expecting an official connection to established organizations
| - Forced integration of AI search tools obscures essential listing details and complicates navigation
| - Application instability causes frequent crashes and session resets during map-based property searches
| - |
| Requests | - Implementation of secure payment escrow systems to protect customers from service abandonment
| - Direct human customer support access to resolve urgent booking and payment issues
| - | - Implementation of a dark mode interface to improve visual comfort during extended usage sessions
| - | - | - Visual indicators for promised items in the inbox would improve communication and organization
| - User-controlled opt-out settings for AI search features to restore traditional navigation
| - Reintroduction of internal property size and garden area filters to improve search efficiency
| - |
| Strategic Intel |
| Strengths | - Massive professional network scale provides coverage for niche categories
- Established brand authority creates high organic trust
| - Excellence Center training creates a service-quality moat
- Multi-vertical catalog increases customer lifetime value
| - | - 48-hour quote-delivery loop forces recurring user sessions
- Multi-category aggregation provides broad service availability
| - JC credit bundles create financial switching costs
- Multi-service aggregation reduces friction for recurring tasks
| - Vetted provider network creates a high-trust barrier to entry
- Multi-property management feature captures high-value property manager segments
| - Aggregation of fragmented local inventory increases daily active usage
| - Zestimate valuation tool functions as a high-intent acquisition funnel
- BuyAbility calculator bridges browsing and mortgage conversion
- Showcase listings provide premium B2B revenue streams
| - Data-driven valuation engine locks in homeowners via monthly equity updates
- Commute-time search filter increases session duration
- Agent comparison tool facilitates B2B lead generation
| - Human-concierge model provides high-touch service for complex home transitions
|
| Weaknesses | - 0.7★ Android-iOS rating gap on majority Android base
- No secure payment escrow despite high fraud reports
| - 0.21-star rating gap between iOS and Android
- High-frequency no-show complaints
- Lack of human-led support
| - | - High credit costs for pros without guaranteed conversion
- Lack of responsive support for billing disputes
| - 0.39 rating gap between Android and iOS
- Lack of internal staff training reduces quality consistency
| - Transaction-based pricing lacks the predictable revenue of subscription models
- 0.35★ rating gap between iOS and Android platforms
| - Navigation regressions force users back to initial setup screens
- Misleading branding creates high-frequency user confusion
| - Forced AI search interface triggers high-frequency navigation complaints
- Technical regressions including sign-in loops erode daily usage
- Removal of map-based discovery tools degrades core property search
| - 0.6★ Android-iOS rating gap indicates platform-specific instability
- Persistent authentication failures force repetitive logins
- Map-view crashes during search sessions
| - Zero rating count on Android and single rating on iOS
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| Pricing | free | free | free | freemium | freemium | free | free | freemium | free | free |
| Momentum | Maintenance | Maintenance | - | Maintenance | Maintenance | Maintenance | Maintenance | Active | Maintenance | Maintenance |
| Update Cadence | 2 versions, ~155d avg | 2 versions, ~0d avg | - | 2 versions, ~0d avg | 2 versions, ~2d avg | 2 versions, ~1d avg | 1 versions | 5 versions, ~16d avg | 2 versions, ~0d avg | 2 versions, ~1d avg |
