| Core Identity |
| Developer | Google LLC | Charter Communications | TP-Link Systems Inc. | TP-Link Systems Inc. | Immedia Semiconductor | Ookla | DISH Network LLC |
| Category | Utilities | Utilities | Utilities | Utilities | Utilities | Utilities | Utilities |
| Platform | iOS, Android | iOS, Android | Android, iOS | Android, iOS | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.5 / 5 | 4.8 / 5 | 4.9 / 5 | 4.8 / 5 | 4.7 / 5 | 4.5 / 5 | 4.7 / 5 |
| Ratings Count | 4,634 | 3,262,090 | 69,892 | 136,320 | 454,878 | 27,674 | 497,272 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Apr 12, 2016 | Dec 17, 2014 | Apr 12, 2017 | May 17, 2013 | Nov 20, 2015 | Jan 4, 2009 | Oct 14, 2021 |
| Last Updated | May 4, 2026 | Apr 15, 2026 | Apr 16, 2026 | Apr 16, 2026 | Mar 30, 2026 | Apr 28, 2026 | May 5, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | positive | - | excellent | negative | mixed | mixed |
| Score | 25/100 | 64/100 | - | 85/100 | 28/100 | 35/100 | 45/100 |
| Praises | - High-speed internet performance provides reliable connectivity for users who successfully complete the installation process
| - Ease of Use
- Self-Installation
| - | - Simplified setup process allows users to configure range extenders and routers without technical manuals
| | - Consistent and reliable network speed measurement utility for daily connectivity monitoring
| - Long-term network reliability and consistent pricing keep legacy customers engaged for over a decade
|
| Complaints | - Frequent application crashes and login failures prevent users from managing their home network settings
| - Technical Bugs & Updates
- Service Reliability
| - | - Connectivity failures and device disappearance issues require frequent manual intervention to restore network visibility
| - Slow Performance and Buffering
- Subscription and Paywall Frustrations
| - Aggressive ad placement and subscription prompts obscure test results and degrade user experience
| - Persistent application interface bugs prevent users from managing payments and account settings independently
|
| Requests | - Restoration of advanced network management features previously available in legacy home router applications
| - | - | - Expanded device information and improved user interface clarity for monitoring network traffic
| - | - Reintroduction of legacy throughput charts to support advanced network diagnostic workflows
| - Reliable online account management tools to avoid mandatory phone calls for simple billing changes
|
| Strategic Intel |
| Strengths | - 99.9% uptime guarantee reinforces brand trust
- Google-backed network troubleshooting tools provide streamlined support
| - High user ratings (4.7+) across 4.4M+ reviews
- Unified 'Quad-Play' service management architecture
- Real-time technician tracking transparency
| - | - Visual placement assistant reduces hardware return rates
- Cloud-based remote management lowers support costs
- 24-language localization enables global B2B distribution
| - Native Alexa ecosystem integration
- Market-leading battery life claims
- High category grossing rank (#2)
| - 55-billion-test global dataset creates a proprietary benchmark moat
- Downdetector integration provides unique real-time outage utility
- Global server network ensures high-accuracy connectivity data
| - Editors' Choice badge across five markets sustains organic install velocity
- Chime Cash Rewards integration incentivizes long-term service retention
|
| Weaknesses | - Persistent login failures post-update
- Missing advanced network configuration tools
- Inaccurate network status reporting
| - Post-update login and account recognition bugs
- Lower release velocity (maintenance mode vs. Xfinity's aggressive iteration)
- Sentiment dependency on ISP network reliability
| - | - Mandatory account registration creates onboarding friction
- Intermittent device discovery failures erode daily habit
- Parental control navigation loops block subscription conversion
| - Significant video loading latency (buffering)
- Aggressive monetization of previously free features
- Text-only notifications lack visual context
| - Aggressive interstitial ad-placement blocks test results
- 0.05★ rating gap between iOS and Android platforms
- Removal of legacy throughput charts limits advanced diagnostic utility
| - Payment screen loading failures reported in the latest version
- 0.7★ Android-iOS rating gap on majority Android base
|
| Pricing | subscription | free | free | freemium | subscription | freemium | subscription |
| Momentum | Active | Maintenance | Intense | Active | Maintenance | Active | Maintenance |
| Update Cadence | 5 versions, ~11d avg | 5 versions, ~7d avg | 5 versions | 5 versions, ~7d avg | 4 versions, ~7d avg | 5 versions, 1 majors/6mo, ~12d avg | 5 versions, ~9d avg |
