High confidence · Latest 100 of 7.8K total reviews analyzed

Upset

Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report connection instability and authentication and login failures.

Rating: 4.4

Reviews: 7.8K

Confidence: high

How did the latest release land?

Overall
3.1/ 5
(7.8K)
Current version
4.4/ 5
+1.3 vs overall
(2.6K)
Main signal post-update: basic Functionality.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Not enough recent reviews to plot a sentiment trend.

Review themes

Praise

What users love

  • Basic Functionality
    • Works as it should
    • Connecting to work VPN feels like am in the office, seamless
Complaint

Common complaints

  • Connection Instability
    • Keep disconnecting frequently
    • Unreliable connection! Drops randomly all the time.
    • It auto-disconnects every time I switch to the browser
  • Authentication and Login Failures
    • Missing required input parameters
    • Authentication failed with error code -1
    • Not able to login, getting error browser should be edge.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by GlobalProtect™, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0