Gong cha NZv2.9.0 / 2.9.1
Released July 22, 2025Redesign
iOS Android
The latest redesign update resulted in a negative user experience, characterized by a 0.35-star rating decline on Android. Functional regressions in payment processing and loyalty point scanning are the primary drivers of user dissatisfaction. The update failed to deliver on its intent to improve the user experience.
What changed
- UXUpdated the application name to Gong cha NZ
Reception
35/ 100 impact scoreNegative
What didn't
UX
backfiredThe redesign introduced critical failures in payment processing and loyalty point scanning, resulting in a 0.35-star rating decline.
Marlvel takeaways
- Restore the QR code generation functionality to resolve the loyalty program integration failure.
- Address payment processing errors in Google Pay and manual card entry fields to prevent transaction abandonment.
Original release notes
Updated name to Gong cha NZ.