NBG Mobile Banking user reviews, decoded
High confidence · Latest 120 of 312 total reviews analyzed
Recent user voice shows a frustrated sentiment. Users appreciate the core banking interface provides a functional and straightforward experience for users who successfully complete the login process, but report frequent authentication failures and repetitive security prompts prevent users from accessing their accounts on a daily basis.
Rating: 4.7
Reviews: 312
Confidence: high
The latest update introduced new features like virtual card installments, but failed to address the persistent authentication and login loop complaints, which remain the primary driver of negative sentiment.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The core banking interface provides a functional and straightforward experience for users who successfully complete the login process
Common complaints
- Frequent authentication failures and repetitive security prompts prevent users from accessing their accounts on a daily basis
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 312 reviews. Updated regularly.