High confidence · Latest 100 of 4.5K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate redemption efficiency, but report feature limitation.
Rating: 3.0
Reviews: 4.5K
Confidence: high
How did the latest release land?
Overall
2.7/ 5
★★★★★★
(4.5K)Current version
3.4/ 5
+0.7 vs overall
★★★★★★
(457)Main signal post-update: redemption efficiency.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Redemption efficiency
- “Simplified interface for high-volume voucher scanning”
Complaint
Common complaints
- Feature limitation
- “Lack of CRM and inventory tracking”
Request
Most requested
- Operational integration
- “Request for ticket management and inventory tools”