Grubhub: Food Delivery user reviews, decoded
High confidence · Latest 120 of 3K total reviews analyzed
Fresh user feedback skews upset. Users appreciate amazon prime integration provides a convenient way to access delivery perks and reduce service fees and pickup orders function reliably for customers who prefer to bypass delivery wait times and fees, but report excessive delivery delays and cold food arrivals frustrate users who rely on accurate arrival estimates.
Rating: 4.7
Reviews: 3K
Confidence: high
The latest update failed to address persistent delivery delays and triggered new complaints regarding the removal of dark mode and broken screen reader support.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Amazon Prime integration provides a convenient way to access delivery perks and reduce service fees
- Pickup orders function reliably for customers who prefer to bypass delivery wait times and fees
Common complaints
- Excessive delivery delays and cold food arrivals frustrate users who rely on accurate arrival estimates
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 2,988 reviews. Updated regularly.