| Core Identity |
| Developer | 199 Developments Private Limited | Netsmart Technologies | EmblemHealth | CareFirst, Inc. | Alignment Healthcare |
| Category | Health & Fitness | Medical | Health & Fitness | Business | Health & Fitness |
| Platform | iOS | iOS, Android | iOS, Android | iOS | iOS, Android |
| Store Metrics |
| Rating | 4.5 / 5 | 2.1 / 5 | 1.5 / 5 | 1.4 / 5 | 2.8 / 5 |
| Ratings Count | 71 | 14 | 164 | 23 | 62 |
| Price | Free | Free | Free | Free | Free |
| Release Date | Jun 3, 2025 | Sep 16, 2021 | Mar 30, 2022 | Aug 11, 2024 | Dec 29, 2018 |
| Last Updated | Apr 30, 2026 | Apr 16, 2026 | Apr 22, 2026 | Apr 15, 2026 | Aug 6, 2024 |
| Sentiment & Reviews |
| Sentiment | - | terrible | terrible | - | terrible |
| Score | - | 15/100 | 15/100 | - | 15/100 |
| Praises | - | - Core utility of the application provides value for users when the system functions correctly
| - Basic insurance information access provides utility for users who manage to successfully navigate the login process
| - | - Customer service representatives provide polite and helpful support for health plan inquiries
- Navigation and feature layout provide a straightforward experience for elderly health plan members
|
| Complaints | - | - Persistent application crashes during the login process prevent any access to core features
- Registration flow failures prevent new users from creating accounts or validating credentials
| - Persistent login loops and authentication failures prevent users from accessing their health insurance information and cards
- Frequent application crashes and slow loading times degrade the user experience on modern mobile hardware
- Missing UI elements and broken navigation prevent users from viewing essential insurance documents like ID cards
| - | - Persistent application launch failures prevent users from accessing account information or digital ID cards
- Inability to process premium payments or access financial account features within the mobile interface
|
| Requests | - | - | - | - | - Implementation of reliable troubleshooting documentation to resolve common launch and permission errors
|
| Strategic Intel |
| Strengths | - AI-driven correlation engine provides unique insights from raw HealthKit data
- Dynamic goal tracking adapts to individual metabolic baselines
| - Integrated care workflows within the Netsmart EHR
- Digitized intake forms for administrative efficiency
| - Secure messaging integration reduces call center overhead
- Digital ID card access enables self-service proof-of-coverage
| - | - ACCESS On-Demand Concierge service builds institutional trust
- Established brand presence in Medicare Advantage market
|
| Weaknesses | - Premium lifetime tier at $89.99 exceeds the category median
- Lacks clinical or human-in-the-loop support features
| - Persistent login and registration failures
- 2.14 average rating on iOS
- Data persistence issues in form submission
| - 1.55-star iOS rating indicates severe stability issues
- Persistent login loops prevent core feature access
- Missing UI elements on specific devices
| - | - Persistent launch-loop failures on multiple device models
- Inability to process premium payments in-app
- Invalid membership number errors during login
|
| Pricing | subscription | free | free | free | free |
| Momentum | Intense | Maintenance | Maintenance | - | Zombie |
| Update Cadence | 5 versions, 1 majors/6mo, ~6d avg | 2 versions, 1 majors/6mo, ~3d avg | 2 versions, ~1d avg | - | 2 versions, ~182d avg |
